Delivery & Returns

Delivery

£5.95 UK Express Shipping (2-3 working days tracked service )

£14.95 UK Next Working Day Delivery - must order by 11am (1 day tracked service)

Unfortunately we don’t currently ship internationally.

Some of our larger arrangements, when purchased with the vase, will be sent as two separate shipments.

When ordering multiple bouquets, they will be sent as separate shipments.

Returns

We’re confident you’ll love your faux flower arrangements but if you’re not 100% happy, we offer a full refund (excluding any delivery costs) within 14 days of delivery.

In order for us to accept your return, your order will need to be in its original condition and packaging. Please contact us via email quoting your order number to create your return and we’ll provide you with the return address.

You will be responsible for return shipping costs, which are non-refundable.

We’ll email you confirmation once we’ve received your return and will credit your original payment method.